Dispatch Automation
As rising and increasingly volatile rack and street prices wreak havoc on your margins, you may have some legitimate concerns about your dispatchers’ ability to embrace change for the good of the company. And even if your staff is willing, your company has its own unique culture, technology, methods and personalities, so what has worked well for some may not have the desired result for you. One size does not fit all.
We understand. We work hand-in-hand with you in a stepped, comfortable approach that helps ensure a smooth transition from your manual processes to automation. With our proven approach, your dispatchers will progress through three stages at a comfortable pace:
1. Runout and retain avoidance, made possible by the elimination of almost all manual data collection activities. Your dispatchers will have more time to focus on inventory management strategies, but are free to dispatch as they always have. Very few will complain about not having to call sites or weed through faxes, voice mails, etc. to get the data they need.
2. Achieving balanced loads, resulting from our unique and proven forecasting algorithm that will reduce your inventories where you need to (especially off products), while delivering an outcome where all or most products at a site reach their low (replenishment) level at about the same time. In this stage, dispatchers start using the basic features of our Dispatch Workbench, scheduling loads in accordance with its load forecasting capabilities.
3. Enhanced ability to trend the markets occurs when your dispatch team becomes comfortable with the advanced features of the system, such as watching and responding to delivery windows and making the system “smarter” through fine tuning of the inventory strategy setups. While all three stages have positive ROI’s associated with them, this level of mastery can actually turn your dispatch into a profit center.