Intelli Fuel

Total Dispatch is our newest dispatch tool. Incorporating all of the supply optimization features of our Dispatch Workbench below, Learn more. Total Dispatch provides dispatchers instant access to information that you need now. This solution is brimming with features you will not find elsewhere, and is designed to ensure the system provides important information to assist dispatchers in running as efficient and safe an operation as possible. For example, inexperienced drivers are quickly coded as are certain more challenging locations. The Dispatch Board prevents dispatchers from placing those deliveries on inexperienced drivers. The system is replete with alerts, warning a dispatcher when mistakenly placing a ULSD or biodiesel load on a "contaminated" trailer, as well as alerting him that a prior load has the potential to contaminate a delivery. Locations and loads that require pumps can only be dropped on tractors with pumps and with drivers that are "pump certified." Your company will easily keep track of all loads—past, present and future.

The “board” is a visual process manager. Quick and easy to learn (even by the newest dispatchers) color coding of various fields within each order clearly indicates different bits of critical information. For example, if a load requires critical delivery window or special handling, the window turns red or black respectively. Loads scheduled outside the delivery window show the city in black, which generates an audit trail of who planned that load. In addition, each load state from not dispatched—to dispatched to driver—to at rack—to en route—to delivered—to driver returned—to billing—to invoiced is clearly evident from a glance at the Dispatch Board.

Your customers will be very satisfied with your professionalism and ability to deliver not only their fuel, but also the information and documentation they require. With a customer on the phone, your dispatchers will retrieve BOL's immediately and email them to the customer. All billing and loading documents are available on your web site by within minutes of processing.

The Dispatch Board presents up-to-the-minute available DOT hours. When DOT auditors ask for historical copies of the logs and hours for your drivers, you simply log in and print the reports. Tracking of unexcused absences, vacations, etc. are available to both dispatchers and payroll personnel. Total Dispatch accommodates all variations of driver payroll for company drivers and owner/operators.

According to Intellifuel customers, our advanced inventory management tools and multiple methods for taking call orders make it possible to train a dispatcher in one week. Order taking is fast and accurate, and billing may be done right from the dispatch board!

Just to let everyone know, I have a weekend dispatcher named George. He actually trained (sitting at the computer – in the driver’s seat) for 2½ days. He dispatched all weekend with relatively NO problems.

You have to understand that George turned 70 years old last Thursday. Accordingly, George did come to the office the week before but only stood behind Mark (our main dispatcher) and watched him for a couple of days. I told Mark to force George to sit down at the desk and start dispatching live on the system.

The system takes very little training. The only complicated issue is figuring out the left and right clicks of the mouse to bring up different things on the program. I disliked it when I first started using the system. However, I have found that this is the most efficient way to navigate the program and I cannot think of any changes that I would do to the dispatch board.

The ability to quickly move loads and make changes is necessary in this end of the business. The manner that the loads feed the schedule board should also eliminate a load being lost or double dispatched. This is over and above the other safety measures inserted at the point of creating a load.

Thanks,

Mitchell D. Finch
Operations Manager
Tiger Fuel Company
Charlottesville, VA

 

• Developed to provide the benefits of safety, time, cost, efficiency and accuracy for drivers, dispatchers, billers and management
  
  
• Effortless access to volumes of critical, time sensitive delivery information in easy to read full view
  
  
• Driver records including the tracking of unexcused absences, vacations, etc. are tracked and available for dispatch as well as the payroll department
  
  
• Save time and increase accuracy with our customized payroll for company drivers and/or owner operators
  
  
• Up to the minute available DOT hours are presented on the dispatch board for safe, accurate scheduling—drivers with less than ten hours available are highlighted to emphasize the critical condition
  
  
• Our unique Matching of Deliveries System (MODS) for new or inexperienced drivers
  
  
• Text Message Orders (TMO) system for easily relaying order changes, loading cards and pins to drivers en route
  
  
• Multiple order entry ability
  
  
• Import orders via customized systems to reduce errors and save time Learn more
  
  
• Export billing via EDI or customized specifications per customer requirements for increased cash flow and expedited processing
  
  
• Driver lockout: should a driver not turn in his logs or other requests, he can be prevented from printing his work
  
  
• ULSD and biodiesel checking: prevents dispatchers from mistakenly placing a ULSD/biodiesel load on a "contaminated," non-compatible trailer
  
  
• Driver login hours: prevents drivers from logging in if they have been off for less than 12 hours or 34 hours
  
  
• Automatic daily driver schedule creation dramatically saves dispatchers tedious time when creating the daily driver schedule
  
  
• Pump load checking is clearly shown for each location that requires a pump and each truck that carries a pump
  
  
• Special handling loads are highlighted on the dispatch board for enhanced accuracy
  
  
• Driver recap sheets are scanned and available on line for review anytime
  
  
• Order taking is fast and accurate—only products that are at location may be ordered
  
  
• Dispatch board is very easily managed—loads can be moved quickly and precisely
  
  
• Billing may be done right from the dispatch board—billers are looking at paperwork and the actual loads on the board to make the process easy
  
  
• Each of your customers can be batch invoiced where one invoice might be for a day's deliveries, or "individual" where each invoice is for a separate delivery
  
  
• Drivers total estimated work hours shown at the bottom of each driver's schedule on the dispatch board—as drivers log in or are logged by dispatch, ending time and hours worked display
  
  
• A plethora of key management reports available for any date range for up to the minute analysis of sales, margins, productivity by customer, driver, truck, shift, day, week, month, etc.